I chose country of purchase and typed the serial number.The only serial number search I found seems "Check Warranty" page.The seller has also sent me the serial number of the laptop to let me find the information myself, but it seems I can't. In fact, I only need info about parts that are soldered on the motherboard and can not be easily changed. My motivation is simple prices could vary significantly (consider 1920×1080 TN display with no WWAN antenna versus 2560×1440 IPS display with touch and WWAN). I'd like to know what specific hardware is installed in this laptop. The model is known (HP EliteBook Folio 1040 G3), but this model can be shipped with different CPU, RAM, SSD, screen, etc. Please contact us with any questions you may have.I'm about to buy a used HP laptop. Hope this helps!īeringer Associates, a Microsoft Gold Certified Partner, is always here to provide expert knowledge in topics like these. A google search of this topic will have you digging and digging for this command. In order to get to the meat of HP's numbers, the following command will work - WMIC CSPRODUCT GET NAME, identifyingnumber.For Dell's 'Service Tag' and HP's "serial number" the following command will work - WMIC BIOS GET SERIALNUMBER.Open an elevated command prompt (search for CMD - right click and 'open as administrator').The command we use to get the "service tag" for a Dell, will only yield us the "serial number" for HP's. Servers and workstations have two codes, a "serial number" and a "product number". HP however, makes the job a bit more complicated.
With just a service tag, you can obtain all the information needed from Dell's website pertaining to the warranty. However, there is a way to get this information with little to no interaction from the end user.ĭell is the easiest of the manufactures. This information lies in the system BIOS and windows does not make it readily available for us to retrieve. In a world of remote support, asking the user for this information is not always the best option. Often times as technicians we need to know the service tag and product numbers of the systems we support in order to check a warranty status on vendor websites.
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